I bought Turbo Deluxe (TD) for the purpose of E filing both state and federal. I have used TD every year and if I had known that I had to pay a filing fee for state tax then I would have searched for other programs prior to purchasing TD.
I had a problem and your phone service was excellent. Tracy quickly assessed the problem and knew how to clear up the situation and was most pleasant while she was correcting my problem.
In general, very good, except for the need to provide instruction for the handling Social Security data. (I had thought that last year's software automatically multiplied the monthly input by 12?
I have used TurboTax for probably a decade now. Year after year it is one of the best investments I can make to make sure my tax papers are filed completely, safely, and accurately. TurboTax consistently gives me a full refund. Thank you, Intuit.
TurboTax 2013 is extremely easy to use. It walks you through the return in a friendly manner, suggests things like filing status and gives you an opportunity to accept or reject. It constantly looks for areas where mistakes might be made and gently leads you back if errors are detected.
I like that each version is able to pull data from previous versions. This saves a lot of time for taxpayers whose situation does not change too much from year to year.