turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
GOOD!?
on March 15, 2014
Posted by: Dana2565
Very easy to use, and no waiting to see how much you recieve or pay.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
taxes for a simple mind
on March 15, 2014
Posted by: dumbf
Very easy to do. it walks you through with explanations and tells you what you can claim in your situation and what forms should be used . and it does it all for you , you just input the info. highly recommend because paying someone to do it is a waste of your money because they will do the same thing that you can and will charge you more. EASY!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
e-file nightmare
on March 15, 2014
Posted by: nothappyone
It was impossible to find the Turbo Tax menu after i was prompted to do so when it said" validation failed needs update" while trying to e-file my returns. I had to print my returns so that I can mail them. I think I deserve a refund due to you are supposed to be able to e-file your Federal returns for free. Very disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
got er done
on March 15, 2014
Posted by: bentwood3
would not e-fil one of my returns and would not give mailing instructions without hitting the print button (already have three unneeded copies).
tells me I need to make quarterly tax payments even though I get large refund every year….more then quarterly payments would add up to??????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on March 15, 2014
Posted by: chau1108
since I am reducing my salary, but my investment income will be much higher in 2014, I want to review and revised my estimated payments for 2014. I cannot find it after several trials. I gave up, so I finally revised my estimated total income of 2014 upward by $ 200,000. hopefully the new calculation will be accurate.
I can find my state estimate tax payments easily after 3 searches.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Review 2013
on March 15, 2014
Posted by: MrBally
Getting error message 5640 when about to file the return was very distressing. Because it won't/can't upload the updates, you can't open the return to file it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Good Oberall Experience
on March 15, 2014
Posted by: BiggDogg69
Overall excellent experience for the federal return. The only thing that I could not find was a way to jump into the guided return at specific points. When I cam back to fill in some information, the guided tour did not display some of the questions.
The Ohio state return does not have the small business tax credit form, or any instructions about how to complete the form. Also, the unallowed accelerated depreciation was not well explained and unclear where to enter current year unallowed accelerated depreciation. It did not apear to be in the guided tour, so i had to find out where to enter in directly into the IT 1040 Form. Still not 100% sure that I got it right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Loyal customer
on March 15, 2014
Posted by: NYCUser
I like turbo tax. I have used it every year for over 10 years and would recommend it.
However, last year I found a glitch that surprised me and is still not corrected. If you take money out of college savings for college but are too high wage earning, you wind up paying taxes on a portion of the money because turbo tax doesn't take into account that the $10,000 "credit" for college is disallowed. Yes, this is complicated but they should get it right and fix it. It makes me concerned that there are other hidden issues. Turbotax, take note.
Written by a customer while visiting turbotax.intuit.com
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