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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
The Best
on March 15, 2014
Posted by: jerimyp
Quick easy way to do taxes. Easy to follow instructions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fast, simple, efficient
on March 15, 2014
Posted by: ekos
Great product even for in-home business. Makes filing a breeze.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is my best friend
on March 15, 2014
Posted by: megansnumbe1man
I have used turbo tax for 8 years now and have told many people about it. I would and do recommend it to everyone I talk to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick workaround for an error!
on March 15, 2014
Posted by: maddawgz
Had to call in on a federal error using the online deluxe from a mac - had already tried different browsers, deleting the section and manually reentering, etc. - Had an excellent experience with a very knowledgeable phone rep - he understood the problem and set me up for a local copy, walked me through downloading what I had completed online. It could have easily turned into a frustrating morning but your service support made my day!! Thanks TurboTax!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Poor Efile Never Worked
on March 15, 2014
Posted by: shannonlamb1
Easy to use, however e-fil continually would not "validate" and therefore not e filr stating an update was required. Update download would be accessed and all updates applied with no change in the result. I would not recommend this for those wishing to e file. Yes you can rint and mail so yes there's an option to file still. I just feel that after the fee for the software and the fee for state tax preparation there should be a stronger effort to ammend the problem by intuit. I can not see myself using this again next year with the wide range of products available that actually are just as easy and work the way they are intended.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Use or lose
on March 15, 2014
Posted by: lupus615
Have used for almost 20 yrs - got brother, sister, and long-time friend hooked on it. Pretty good deal.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Steadfast Performanc
on March 15, 2014
Posted by: ohiosnowman
I have been using Turbo Tax for several years now. They continue to stay on top of tax info and updates and make the consumer experience as friendly as possible considering we are dealing with the IRS. :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
long term user of turbo tax-first year w/problems
on March 15, 2014
Posted by: ZoeyB
overall have used turbo tax for many years and have been satisfied
this year I had difficulty e-filing federal
when I looked for answers after several attempts to correct, I was referred to community answers
initially annoyed, but unhappy to learn others having this difficulty too
it seems to happen only if you choose not to pay extra fee to have turbo tax e-file state return
have to wonder it this is a way to push users to pay additional fees
this year I had difficulty e-filing federal
when I looked for answers after several attempts to correct, I was referred to community answers
initially annoyed, but unhappy to learn others having this difficulty too
it seems to happen only if you choose not to pay extra fee to have turbo tax e-file state return
have to wonder it this is a way to push users to pay additional fees
Pros: I moved
Written by a customer while visiting turbotax.intuit.com