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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Needs more explanation
on March 14, 2014
Posted by: smiller302
Concerning Indiana state tax preparation:
* I received an error message, and it took the longest time for me to figure out that it dealt with Long Term Care Insurance because what I was to fill out was hidden because the box with the picture of the form was too small. Then when I discovered it there was no explanation for "qualifying" and "non-qualifying" plan.
* The error was corrected just before filing, which resulted in a refund from the State, but there was no way to go back and check or to set up the refund. At this moment I do not know how the State will process my refund (electronically sending it to my checking account or sending me a check).
It was a good experience using Turbo-Tax until I hit this snag.
* I received an error message, and it took the longest time for me to figure out that it dealt with Long Term Care Insurance because what I was to fill out was hidden because the box with the picture of the form was too small. Then when I discovered it there was no explanation for "qualifying" and "non-qualifying" plan.
* The error was corrected just before filing, which resulted in a refund from the State, but there was no way to go back and check or to set up the refund. At this moment I do not know how the State will process my refund (electronically sending it to my checking account or sending me a check).
It was a good experience using Turbo-Tax until I hit this snag.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
MN taxes not done right
on March 14, 2014
Posted by: jayarthur88
TurboTax reviewed by MN state taxes twicee and declared all OK and ready to efile. TT collected $19.95 and I filled out a form to e-pay my MN taxes. After submitting efile, TT says "oops, one more thing" and advised I can't efile MN taxes because I have an $8 underpayment. I had to go back, print a copy and mail it. I will probably have to call TT for a refund and don't have the faintest idea how to cancel the epayment to Minnesota. This happened two years ago and I assumed TT would have had this figured out by now. There are lots of good things about TT but to avoid this potential mess in future I am forced to try a different program next year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good Price, good product
on March 14, 2014
Posted by: Sammy564
This is an easy to use product. instructions are goof proof.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to do
on March 14, 2014
Posted by: mandygirl1
If you take your time and not get to anixous you can get it done. It may become confusing if you have a lot of investment changes or property sales, otherwise it can be a walk in the park.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best Ever
on March 14, 2014
Posted by: Ken11622
I have been using TurboTax for several years. Each year I put off doing my taxes, but once I get started with TurboTax I can usually fly through them. This year I had a little glitch, which was resolved by a combination of the technical staff and a CPA person. I was very happy with the result.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Minimal Aggrevation
on March 14, 2014
Posted by: DBATT
Generally demystified IRS information: recently retired
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Extremely Helpful
on March 14, 2014
Posted by: Calvin321
I have been using Turbo Tax now for about 10 years and this has been the easiest one to use so far. Saving prior return information saved a ton of time and was very helpful in completing this year's forms.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turgoitnow
on March 14, 2014
Posted by: William2940
I've been using Turbo Tax for several years and it gets better every year. I'd recommend it to all.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com