Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 14, 2014
Posted by: F150BigDaddy
I have using turbo tax for years and just it keeps getting easier and easier. This product is accurate and has a audit company to backup its product. You can go wrong.
Turbo Tax is dependable and affordable. It is generally a fail safe approach to doing your own taxes. The interface is intuitive and the questions are thorough, with adequate help and explanatory notes throughout the process. I appreciate the user community help forum for some of the more complex questions. I will note, however that I received a $196 refund from the IRS on my penalty for failure to pay estimated taxes in 2012, which lowered my trust of f Turbo Tax to some degree. And after two years, I'm still looking for a better "workaround" for the double entry potential on the sale of limited partnerships, where the broker reports it on the 1099-B and the partnership reports it on the K-1.
Unless a worthy competitor comes forward and/or I get another IRS flag (even the penalty refund is a glitch), I will likely stay loyal to Turbo Tax after 9 years of use.
Your really have a great product. All those quick Tax services promise to do better. How can you trust a place when they get someone to dress up in an ape suit or the Statue Of Liberty to get you to walk in? Turbo Tax Rocks!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
This is the fourth year I've used Turbo Tax, and I would never go back to doing my taxes by hand. The program "talks" to you in clear, specific language, so it's very easy to understand. There are also links to additional information should you need it. One of my favorite features is that the program keeps track of what you've completed so you don't have to. Coordination between federal and state returns is smooth and hassle-free. Also, now that I know what the program expects in the way of information from me, it's easier for me to collect that information through the next year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)