I love the product and have been using it and its predecessor for over 10 years---maybe approaching 20?
Cons area up top too short so more complete listing here. Some of the screens are 3-4 pages of more long, requiring lots of scrolling on each page to his a button to move on. I would like a continue button at BOTH the top and bottom of the pages to allow for easier scrolling in these LONG pages.
I have used Turbo Tax for many years without any problems. One year I took my completed Turbo Tax return to a local CPA, as a second check. She couldn't find anything that I had missed, everything was fine. She told me that they use Turbotax in their office.
I have used Turbo Tax since I retired. No longer have to pay a CPA. I am almost computer illiterate but Turbo Tax is a user friendly program and all I have to do is answer the questions by filling in the blanks. Would recommend Turbo Tax Deluxe to anyone who can itemize.
I have been an exclusive TurboTax customer for approximately 20 years. As I have grown to expect, I was again very disappointed in the state portion of your income tax preparation software. It seems it does not have a lot of the automatic features that the federal portion has, and I am expected to know lots of things that I don't know. I would ask that you please put more effort into the state tax preparation -- it simply is not that user friendly!