Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Simplified Tax Program
on March 13, 2014
Posted by: Garrisville
I have been using the Turbo Tax program for as long as I can remember to complete my taxes. I wouldn"t use any other program to do so. It is very user friendly; cost afforable; and provided many answers to questions regarding my taxes so that I didn't have to research otherwise.
The review process provides an analysis at a comfort level such that it ensures that you don't have to worry about the IRS auditing your tax return.
Also being able to efile is a major plus in using the Program.
Got a message saying that the software couldn't proceed because the government hadn't finalized something. Then when Turbo checked the government had finalized whatever. Would be better if the software automatically did this upon boot up to make it appear seamless.
Had trouble deleting form k-1, which I incorrectly selected, but eventually found how to delete via your forum. It would be better if this could be done as part of the check system rather than keep getting the same error message with no apparent way to fix.
Easy to work through easy to e-file. This is fourth year I have used Turbo Tax and it carries all my information from the previous year to speed things along.
I have been using Turbo Tax to do my personal taxes for many years. My personal information including name, address, social security number and income were not automatically transferred from my completed federal return to my IL state return on the first try. Some of the values I was entering into the state return were not being used in the calculation of my final refund, i.e. funds spent on tuition/fees for my elementary school age children , even though two kids were listed as dependents in the federal and state forms, only one of them was being listed for the education credit. Good thing I caught it myself. I wonder what other mistakes have been made that I did not catch. I have my doubts about Turbo Tax this year.
While my filing status had messages that no forms were available to complete the return, I received an email stating that the forms were ready for me to file on line??? Very confusing.
Very easy to use, self-explanatory guidance timely and easy to follow. The review features are assuring and make it easy to continue the preparation. I will use Turbo Tax in the future. Thank you.