A lot easier to use the fourth time around. Amazing how complicated filing taxes has become! There is no way I would do my own taxes without the help of TurboTax.
Does not understand portions of pensions excluded from state taxation. Requires manual correction which, for 2013, could not be done. Picked up incorrect errors in review befor e-filing state. We'll have to wait and see what the state does or if I have to re-do all.
Turbo Tax is a very easy to use program and one doesn't need to have either technical or tax ability to file taxes correctly. Have been using Turbo Tax for many years, all with success and little stress!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
There should be one way to download the tax forms from the various companies. I understand that you may have a preferred list, but you should be thinking of your customers also.