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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
strained my eyes
on March 12, 2014
Posted by: pintail64
Re the pretty little blue boxes with white letters that are clicked on to move from one section to another --- these directions are sometimes very hard to read --- you should use sharp black letters on the light blue boxes to get an easy to read and crisp look. The white letters tend to fade away into the light blue background. Either change the letter color or the background color to get a sharp contrast so your product is easier to use.
What's great about it: Tax return completion went smoothly.
What's not so great: Some parts hard to read.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I luv Turbo Tax
on March 12, 2014
Posted by: NapaJac
Turbo Tax is a very easy tool for determining your taxes if you do not have any complicated income or deductions. I can usually complete my taxes within a couple of hours.
What's great about it: Turbo Tax is sooo easy!
What's not so great: Confusing about subscription payments for annual renewals
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund for fun in the sun!
on March 12, 2014
Posted by: Bulldog24
I appreciate that I am able to use this software to file my own returns, instead of having to go to a professional and have to pay extra fees.
It makes me feel good about myself that I am able to perform my duties as a US citizen to complete my own returns and to contribute my "fair share".
It has become very simple to collect my tax documents at the beginning of February every year and sit down in one evening and complete my returns.
We have made it an annual tradition to use our returns for a family Spring Break, and with record-breaking cold weather and snow this winter, AZ is looking really good right now!!
It makes me feel good about myself that I am able to perform my duties as a US citizen to complete my own returns and to contribute my "fair share".
It has become very simple to collect my tax documents at the beginning of February every year and sit down in one evening and complete my returns.
We have made it an annual tradition to use our returns for a family Spring Break, and with record-breaking cold weather and snow this winter, AZ is looking really good right now!!
What's great about it: Very simple questions, avoided hours of prep time.
What's not so great: Nothing to be disappointed with.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
We keep coming back!
on March 12, 2014
Posted by: OvrTaxed
had one minor issue and had to call for support. Thanks to windows 8 Support couldn't connect to my LT directly, and we had to walk through the issue (another Windows problem) by phone. I'm A retired Computer Engineer, and spent a fair amount of time on a help desk. First when I state "windows 8 problem" I KNOW precisely what I am referencing. Second, the woman who was working with me was worried about having to walk through things on the phone, but as I stated, I Know help desk work, and she did a fantastic job. I can not stress that single point enough. I've Worked as a business partner for IBM and a VAR for Microsoft. I was a Government Contractor for Federal State and County Agencies as well as multiple Universities. I'm well versed in having to walk people through problems on the phone, from a true help desk complete with scripted manuals, down to having to find the nearest interstate off ramp and do it on a cell phone. This lady did an EXCEPTIONAL job, despite her fear of not being able to handle it. I wish I had her working for me before I retired, she could have replaced 5 of the people I had.
What's great about it: almost everything
What's not so great: It doesnt do the typing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is awesome
on March 12, 2014
Posted by: DaveO061010
Have used TT for the past 2 years and I'm very happy with it
What's great about it: This software package makes it so simple
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
turbo review
on March 12, 2014
Posted by: bikerman52
simple, complete directions and software is good and saves important info and easy to transfer info when next year comes along. I've used this product for years but no free state return filing fee is a bummer.
What's great about it: easy to follow and guides you through with easy-follow directions
What's not so great: get state free sometimes, then don't next....costs go up......
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT PROGRAM! I'LL RECOMMEND TO MY FRIENDS.
on March 12, 2014
Posted by: Robin45
Great as usual. This is my 5th, maybe 6th year using Turbo Tax. I love how it eases you through the process and reviews for accuracy to let you know if anything is off.
What's great about it: WALKS YOU THROUGH STEP BY STEP
What's not so great: HAD TROUBLE FINDING SALES TAX DEDUCTION SCREEN
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on March 11, 2014
Posted by: tomorrowschild1
Been using Turbo Tax for a few years now, I think it's very easy with the guide. However I would like to see a less complicated language
What's great about it: Walk thru is very helpful
What's not so great: Some language is diffult to understand
Written by a customer while visiting turbotax.intuit.com