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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Have used a long time.
on March 11, 2014
Posted by: sloppyskir
Have used TurboTax for years. Just works very smooth for me.
What's great about it: Easy to use
What's not so great: Some drawback when slipping froms easy file to frms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Lots of defect in the software
on March 11, 2014
Posted by: abgupta
I have used Turbo Tax (TT) for many years. This was the first really bad experience. The software (install on MAC) had many errors. It imported wrong dollar amount form ItsDeductible, presented some screens out of flow, got confused if you did not use the basic expected flow, and finally failed to file my e-Return even after it charged me on my credit card! I finally had to restart the TT application and then it worked.
This experience has shaken my confidence in TT and I am not so sure if I will use it next year. Tax documents are important and if this software is unreliable it would not be Intuit's but my personal liability for any information that gets messed up by Intuit.
What's great about it: One place to input all tax related info
What's not so great: Unreliable software with many defects
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Improvements
on March 11, 2014
Posted by: Mike2121
Really dislike how it walks through the filing. I don't want to pay to efile for states, and it took a few minutes to figure out how to get to print the forms. Make it easier for us.
Also, It's Deductible is pretty weak. Need to explain up front the amounts will change when it's imported. I wasted time trying to figure out what happened. Needs better categories, could be expanded to cover more items. Pretty limited.
What's great about it: Easy to move within the program to different areas
What's not so great: Tries to guide you to efile, paper for states is a bit of a pain
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Load it. File it. Get it.
on March 11, 2014
Posted by: mb5293
Thanks INTUIT! Have been using TurboTax for years. While 2013 was one of my lowest refunds, I still have confidence that my returns are accurate and I had a comprehensive return filed. I recommend it to anyone who cares to listen. Thanks for the software to make preparing returns easy and taking the PAIN our of tax season!!!!
What's great about it: It's so easy. Love the comparison to last year.
What's not so great: I wish there were a window to ask questions without leaving a screen or topic.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty Good - Sorta
on March 11, 2014
Posted by: Art99Smith
I tried to use report data from Quicken 2013 to input into Turbo Tax but noticed some of the totals were way off. Quicken had duplicated many of my split entries. I am glad I noticed the problem before using that data in my tax return. What if I had imported the data without checking it? I have been using Quicken/TurboTax since they came out on floppy disks. This error of duplicated entries has shaken my confidence in your software.
Art Smith
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 11, 2014
Posted by: LVmum
When you (or your spouse) go back to overview things the items that needed a box checked (usually yes or no) does not stay checked. You really need to stay on your toes to make sure it gets marked as intended.
What's great about it: Walking through all steps helps to remind you of something you forgot about.
What's not so great: Items do not always stay checked when you return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbo Tax
on March 11, 2014
Posted by: LilPete
I like using Turbo Tax. It is very easy and simple to use. I like the choice of your prompts to help complete forms or skipping and completing on your own. I like the review and risk factor. I have used Turbo tax for several years and recommend it to anyone. And love the free e-file.
What's great about it: Very easy to use and like the Audit risk factor.
What's not so great: Can be confusing for government retirees.Ask for W2 info, but gov retirees don't get W2, but get 1099R.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax13
on March 11, 2014
Posted by: CGTX3
I've beingusing TurboTax for 7 years now and it gets better every year! I wouldn't use anything else to prepare my taxes. Intuit keep up the great work.
What's great about it: Great software to use for tax preparation
What's not so great: None
Written by a customer while visiting turbotax.intuit.com