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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
almost great
on March 11, 2014
Posted by: Bobaroo
Going in and out of guided mode is not as synchronized as it has been in the past. The program is very good at 'probing' the user to find all possible credits and properly report all liabilities. Most frustration this year was due to the lack of proper information on the 1099Misc filing requirements. It turns out that the IRS website instructions download for form 1099Misc. have, on the cover page, a notice that 1099Misc filing requirements for maintenance/repair costs during the year are for businesses only. That #confirmed to me by a tax specialist that I ended up calling# means that rental properties owned by individuals are not included in the filing requirements group and therefore individual fliers that own rental property do not have to file 1099Misc forms for 2013. According to the tax specialist, this will probably also be the case for 2014 and near future. Problem was that the program asked me if I had filed 1099Misc, implying that I had done something wrong by not filing them. I believe that simple explanation of filing requirements before the question would take care of the situation.
What's great about it: good information and tips available
What's not so great: not as easy to navigate as past versions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes done quickly
on March 11, 2014
Posted by: Puppi
Needs improvement for people that receive foreign pensions and Social Security. Searched the internet and these questions came up quite a lot. There are many people in the United States that receive foreign pensions from former employment over seas and Social Security.
Hopefully Turbo Tax will take this into consideration for next years software.
Hopefully Turbo Tax will take this into consideration for next years software.
What's great about it: quick and easy to use
What's not so great: No option to enter foreign Social Security and pensions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pleased with TT
on March 11, 2014
Posted by: nette111
I have been pleased with TT since I started using almost 10 yeas ago. I would do taxes manually then use program. When I program gained my confidence I now rely on it.
What's great about it: Ease of manipulating forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
a couple of problems this year
on March 11, 2014
Posted by: bill8192
A 1099 misc form that we received from a gas company drilling on some land had both rent and royalty on the single 1099 form. Turbo Tax wouldn't accept both on the schedule E for that company. The "rent" was a "signing bonus". I had to combine the rent and royalty into one number and enter it as royalty. I was led to this solution after about 45 minutes of telephone help.
Mass State tax problems. When TTax imported info from last year it had several places where it put a period after a middle initial in my name and my wife's name. I had to override the entries to remove the period after the initial. The state efile would not accept the override and it would not accept the "two characters" (initial plus period) as the middle initial. Thus unable to efile the state return. Other than those two problems the program worked well.
Mass State tax problems. When TTax imported info from last year it had several places where it put a period after a middle initial in my name and my wife's name. I had to override the entries to remove the period after the initial. The state efile would not accept the override and it would not accept the "two characters" (initial plus period) as the middle initial. Thus unable to efile the state return. Other than those two problems the program worked well.
What's great about it: mostly easy to do except problems listed below
What's not so great: schedule E problems & Mass efile problems (had to abandon state e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Easy
on March 11, 2014
Posted by: briez
Quick, easy to use. Felt like I got my moneys worth
What's great about it: Quick and Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
are you sure
on March 11, 2014
Posted by: youngnuts
Turbo Tax should randomly select users and pay to have their tax completed by a tax professional to validate that Turbo Tax users are getting the max refund
What's great about it: easy to use - good explanation of info requirements
What's not so great: not confortable that I'm getting the maximum refund
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Why
on March 11, 2014
Posted by: pmob
When did the charges for state preparation and filing begin and why? You are as bad as the airlines with add on charges.
What's great about it: Good System
What's not so great: Why charge for state when it has been free?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
had some issues
on March 11, 2014
Posted by: smsgtwayble
it was great except i had a complicated return. got married to someone in September and they had short saled their home in July....had some issues with all of that.
was in the Air Force Reserve and the employer state ID is different than what turbo tax said it had to be...couldn't efile and had to mail it off.
What's not so great: problems with getting married with a short sale
Written by a customer while visiting turbotax.intuit.com