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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Taxes
on March 11, 2014
Posted by: gidggiz
Fast and easy to use except the review portion
What's great about it: fast and easy
What's not so great: the review was a pain
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Did It Again
on March 11, 2014
Posted by: ColonelHopper
TurboTax is not totally user friendly, for me at least. I didn't do my taxes in one day. Hard to figure out how to get out of TurboTax to work on the taxes at a later date. Example of Cons: I'm trying to submit my review but TurboTax keeps asking me to preview my review. I've done that and I still get "preview my review" again and again with error messages about my nickname. How does one submit a review after previewing the review? Example of an Error Message: We're sorry but we encountered the following issue(s): Your nickname has already been taken by another reviewer.
Please choose a different one. I only have one nickname folks! I've dreamed up some but still get the same error message.
Please choose a different one. I only have one nickname folks! I've dreamed up some but still get the same error message.
What's great about it: TurboTax was very helpful.
What's not so great: TurboTax can be, at times, confusing and not very user friendly. But, your "Help" did help, at times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Short Order Tax Job
on March 11, 2014
Posted by: judyms9
Before Turbo Tax I had a lot of approach-avoidance issues involved with doing our taxes. Paper work had to be sorted and resorted, the coffee had to be just so hot, and the stars had to be in a certain non-retrograde alignment. But with Turbo Tax I can plunge into the work because it tolerates multiple interruptions, edits, backtracking and delays for printer misbehavior. The tax returns come out clean and correct and ready to undergo a confidant electronic handoff to Uncle Sam. We've used it for years and will continue to do so.
What's great about it: One of the best features of TT is the integration of the previous year's data with the current year's.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as drinking coffee
on March 11, 2014
Posted by: LastDrop
Great program which I have used for over 10 years. I grab a cup of coffee and by the time I finished my taxes... I have finished my coffee.
What's great about it: Easy steps to follow.
What's not so great: Wish the state was free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Eleventh year with TurboTax.
on March 11, 2014
Posted by: Fish1946
Highly recommended to anyone who has to file federal, state, and local income taxes. Can't say enough about it. Eleven years with TurboTax, can't imagine sending my taxes out for commercial preparation. Been there, done that. This is better.
What's great about it: Never have had an error or return rejected. Easier to work with each year. Saves considerable paper file space.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Headaches
on March 11, 2014
Posted by: Locouarn
I have been using Turbotax for about 8 years now, without a problem, but this year I spent so much time trying to figure how to answer the questions.
I'm not sure that I'll buy Turbotax next year.
I'm not sure that I'll buy Turbotax next year.
What's great about it: personal information was already in the program
What's not so great: confusing info, lack of help
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nice and easy
on March 11, 2014
Posted by: nonickname69
Easy to use. Sometimes have to refer to the web to understand the answers to question that are in legal wording, not a lawyer. Understood, covering liabilities. What I don't like based on past experience working in the business is charging to e-file state when the process is using the same pipeline through the IRS to get to the state. And when you have to pay to buy the state. Yes states included but that box costs more so, yes, we're paying for it.
What's great about it: Easy and free fed e-filing
What's not so great: Charging for state e-file when it's sent to Fed who then files it to state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 11, 2014
Posted by: gechap
Excellent Product !!
What's not so great: Would like to be able to print Summary SCREENS from within product
Written by a customer while visiting turbotax.intuit.com