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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
great product
on March 11, 2014
Posted by: ebower
Have used Turbo Tax to do my taxes for the last 20 years.
What's great about it: ease in completeing both taxes
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very easy to use
on March 11, 2014
Posted by: rick6000
easy to use and I always feel like I got what I paid for
What's great about it: transfer of information
What's not so great: upsells
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
tax prep
on March 11, 2014
Posted by: Jan1234
I feel very comfortable with doing my taxes with TURBOTAX
What's great about it: very good and easy to follow
What's not so great: all preps are time consuming
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 11, 2014
Posted by: PatTrempealeau
Survey fussy about nicknames
What's great about it: Handles federal return very efficiently, imports all previous year data
What's not so great: State program would not allow me to edit "bottom line" data without going to forms
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013
on March 11, 2014
Posted by: cditty
in past turbo tax would make comparisons in the review to national averages - would like to see that info put back in for next year.
help boxes seemed more general/vague when trying to read about certain tax info.. would prefer more details in the help boxes to learn more about tax codes/procedures.
been using turbo tax for over 15 years and will continue to do so -- overall great product.
help boxes seemed more general/vague when trying to read about certain tax info.. would prefer more details in the help boxes to learn more about tax codes/procedures.
been using turbo tax for over 15 years and will continue to do so -- overall great product.
What's great about it: very easy to navigate
What's not so great: miss the comparisons to national averages , help boxes somewhat vague
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Notes carried forward
on March 11, 2014
Posted by: CelinaMan
I would like to be able to put comments on pages so I can note where I get some figures from, what folder I have them in, etc. and other notes that might help me next year.
You currently allow flagged notes but they must be removed before filling. I would like another note that would carry forward to next year.
You currently allow flagged notes but they must be removed before filling. I would like another note that would carry forward to next year.
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Continue excel
on March 11, 2014
Posted by: FDMurf
Been using Turbo-Tax Deluxe for a number of years and will continue in the future. Makes filing very easy and trust accuracy of the return
What's great about it: Ease of data entry and info carry-over from previous year
What's not so great: Can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes made easy.
on March 11, 2014
Posted by: Mac1949
This year I had some problems for the first time. I sent in a question and found that it disappears into the question black hole. There are no instructions for ever finding the answer, without possibly previewing thousand of questions. You should get a question number; then later be able to query that number to see if there are any answers.
What's great about it: Always easy to get this done.
What's not so great: Don't like the help much.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com