Anytime I can complete my taxes in 2-3 hours, I'm SO happy! The only way I've been able to do this is by using Turbo Tax. Can't see us ever doing them any other way.
Overall my experience with Turbo Tax was good. I understood the questions and I was able to fill everything out. I was not able to e-file due to not having a pin. I could not contact anyone to help me out with this.
What's great about it: Simple questions
What's not so great: Was not able to e-file. I do not understand why.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)