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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Updating Turbo Tax for e-file on a Mac
on March 10, 2014
Posted by: bwolz
I tried to e-file, and got an error message that I must update Turbo Tax to the latest version. Why isn't last week's version good enough for filing? If I filed last week, that is what I would have used anyway. But I had no choice, so I updated both federal and state versions. I tried to e-file again, and got the same error message - I must update. Of course, when I clicked on update, there was no new version since I had just done so. I saw that many people had the same problem, and reached tech support by phone. The solution was simple: reboot my Mac, so that the Mac knows that I have the latest version. Please, Turbo Tax people: allow all of us to e-file with older versions!
What's great about it: It eventually works
What's not so great: I needed tech advice to make it work
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Throwing out frustration!
on March 10, 2014
Posted by: Pepsi61
I think TurboTax is a great tool and will use it every year. I wish I would have used it years before I started using it. It makes doing taxes easier and more stress free than doing them on my own. I refer TurboTax to anyone that is talking about taxes with me.
What's great about it: Guiding me through everything.
What's not so great: If there are errors back several screens, hard to get to where the fix is needed and then getting back to the check.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
rocked my return
on March 10, 2014
Posted by: JACKSWWC
need give more then 5 e-file transmission. 7 is better then 5 e-file
What's great about it: easy
What's not so great: efile
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So EASY to use!
on March 10, 2014
Posted by: ArizonaNielsons
I have used this system for over 12 years. I help friends with their taxes. So easy with direct deposit.
What's great about it: It does the Math for you!
What's not so great: Can't think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product
on March 10, 2014
Posted by: horserider816
This product made it easy to do your taxes and walks you thru the process easily. It was easy to e-file if that is what you want to do.
What's great about it: Walked me right through my taxes with great questions
What's not so great: I can't think of any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Makes it pretty simple
on March 10, 2014
Posted by: KrisLer
I use TurboTax every year. It seems to help my refund, and definitely keeps me calm during the process
What's great about it: quick, does the work for you
What's not so great: some questions can be confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Confidence
on March 10, 2014
Posted by: Relative71
When residence is split, second state would be a nice feature.
What's great about it: Thorough, believe all possibilities were convered.
What's not so great: Only one state
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The ONLY way to do taxes!
on March 10, 2014
Posted by: retmtlaw
We have used TurboTax every year since shortly after it was first introduced and can't imagine doing our taxes any other way. The past two years we have also used the Business edition in order to prepare taxes for an estate. That was a huge benefit; form 1041 is a real beast.
Carrying forward information from prior years is a real program "plus". No more worries about typo's and incorrect entries.
Although our tax situation is fairly straightforward, the walk-through features are invaluable and we almost always find one or two little items that we had forgotten. The instructions each step of the way are clearly written and easily understood.
The "Help" options are, well, helpful. Whether it's FAQ's, the Help Center or Help Community, answers to our questions are prompt and comprehensive.
If there is a "con" anywhere, it happened when the "what-if" feature was discontinued a few years ago. Not a big deal, but it was helpful in planning forward.
What's great about it: The walk-through features, clear instructions and helpful "Help".
What's not so great: Bring back the old "What-if" option.....please!
Written by a customer while visiting turbotax.intuit.com