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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 10, 2014
Posted by: Eldrith1
I have been using Turbo Tax no going on 5 years and love your product. Why should I pay hundreds of dollars to a firm when I can do the same thing as they do. When in doubt I have the resources of the program available to me and your customer service advice has been helpful in the past.
Thanks
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on March 10, 2014
Posted by: wmayhugh
Been using Turbo Tax for over 25 years, always got max refund. I used the compitition (HHB) twice, both times had to pay. Wish I had stuck with a winner those 2 times.
What's great about it: Just so darn easy.
What's not so great: Some tax form questions are so hard to decipher
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbotax
on March 10, 2014
Posted by: sitecr2
I have used turbotax every year. This year with all the changes went great.The only issue was the Colorado Forms didn't seem to mesh seamlessly with the Federal side.
What's great about it: updates quick and easy
What's not so great: Colorado Tax wasn't easy to work through
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
An awesome program has become bloated and cryptic
on March 10, 2014
Posted by: lkjas8sjkdd7fh
Error efiling Virginia return "Form 760: Line 16 - TP VA AGI and Spouse's Virginia adjusted gross income must equal the Totral Virginia Adjusted Gross Income when filing electronically..." Everything looks OK to me. Line 16a + line 16b = line 9???
As far back as 2010 this error has been known - the correct error message should point users to the spouse allocation worksheet, instead of the unhelpful message above.
What's great about it: Works
What's not so great: Too long to launch program, non-intuitive error messages
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
it's the best for me, but ...
on March 10, 2014
Posted by: arby1949
it's the best tax package I've found, though I'll admit I've only tried one other -- what tends to annoy me is that, although I've been a TurboTax user for about 10 years, every year it seems to find something new to confuse me -- this year, although it generally accepts no entry as a $0 value, I had to enter $0 for box 1a on a couple of 1099-DIV forms to keep it from flagging an error
What's great about it: for the most part, it's very easy to use
What's not so great: we keep our own records of cash charitable contributions, don't like that TurboTax wants me to re-enter all that info
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 Tax Return
on March 10, 2014
Posted by: MOBY56
AMT section could be explained better. I always find it confusing.
If my income is too high to get a deduction or credit, don't ask me to fill in the details. An example is the tuition credit. I spent time answering these questions but I make too much to get this credit. In the future it would be nice if you tell me that in advance so I don't waste my time.
What's great about it: Very easy to use
What's not so great: AMT is still very confusing to follow; go through many details in some sections to find out I make too much
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 10, 2014
Posted by: Softy
I am 81 years old and have been filing with Turbo Tax for several years. Easy to enter and helpful answers when needed. What more could I ask!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
nicely done
on March 10, 2014
Posted by: charo5
very happy but was expecting more from the nonresident earner portion.
What's great about it: quick and easy. held my hand and led the way.
What's not so great: difficulty with nonresident earner dividends. my main reason for using turbotax
Written by a customer while visiting turbotax.intuit.com