I've used your product for a number of years and feel, that for our tax situation, it is quite thorough! It takes me longer to summarize our information than it does to actually input the data for tax calculations. At this age, I don't intend to change programs!
I was able to sit down in 2 sessions and complete both the State and Federal forms with no issues whatsoever. The review showed my one error which I was able to resolve fairly quickly and the review was fast and accurate. The added features this year were welcomed and the analysis along the way really made my job easier.
What's great about it: Review of all forms, the 5 year side-by-side analysis and the ease of use
What's not so great: The 1099 form was a little confusing with long term vs. short term, but it was very minute
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
After using for a number of years, I have found that doing my taxes are not as scary as I thought it would be. Love the fact that my refund is deposited in my checking account within two weeks.
What's great about it: Just need to follow the on screen instructions
What's not so great: Remembering to pull all the information together before you begin
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
There were areas that were confusing because there was not enough clarity to the questions being asked. Software completion should be tested by a NON-ACCOUNTANT to ensure ease of completion.
What's great about it: Generally easy to use
What's not so great: Some areas not clear to the non-accountant