Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Make Tax Filing Easy
on March 10, 2014
Posted by: EriePA
I've used Turbo Tax for many years and each year it seems to improve. This year was no different, but with the improvements there come additional challenges. Specifically it has become more difficult to chase down specific results (the calculation sources#. It would be ideal if there was an excel-like link to the source of the numbers #showing what was used to calculate the result. I would also find a summary page with the key 1040 numbers and their key sources (like 1040 line 7 showing the individual W2 numbers that summed up to it). I'll be back next year!
What's great about it: Clean process, clear explanations, details when needed
What's not so great: Missing a crisp wrap-up summary of the key numbers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Turbo Tax continues to improve each year. Liked the feature to let me avoid typing in investment transactions and mailing the investment house papers with Form 8453 after electronic filing. BUT, somehow the program threw in a Schedule K-1 that took me some 30 minutes to correctly delete. The info on the Q&A forum was ineffective. Fix this for next year, Turbotax!
Basically I think everything was good about the program. I did not have a chance to contact one of the support people but last year they were extremely helpful