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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Continues To Improve
on March 10, 2014
Posted by: PungoPaddler
I found it much easier to move around in a do-it-yourself mode (since our taxes are fairly simple) this year than in prior years.
I found it strange (I'm using a MacBook) that the printed return was in 'landscape' mode (versus 'portrait') when displayed on the screen and seemed to be coming out of my printer upside-down.
I would like an easy way to access individual pages of the return for printing, like Schedule B for example, so I could manually verify my entries. In such a manner I could eliminate repeatedly printing the cover sheet (which always goes in the recycle bin until the final printing).
Other than that, keep up the good work!
What's great about it: 'Twas much easier to 'go it alone' (navigate between screens/subjects) than in years past.
What's not so great: There's always a revised learning curve, year-to-year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good, but harder this year.
on March 10, 2014
Posted by: Kenthecat
When I tried to run the update portion of the program, it referred me to a system administrator, which as a desktop person I don't have, it got to be pretty confusing. Finally figured it out, but is was not easy.
What's great about it: Pretty efficient as always.
What's not so great: Referrals to nowhere.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Tax Preparation
on March 10, 2014
Posted by: Stowm50
Great way to complete your taxes. I have recommended this method several times.
What's great about it: Helpful
What's not so great: need more options for item deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 DMR RETURN
on March 10, 2014
Posted by: TVERSKAYA
I have been using TurboTax for about 10 years, and the program continues to improve year over year.
What's great about it: Fast and comprehensive step by step instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Replaced my CPA
on March 10, 2014
Posted by: RollBackTaxes
I started to use a CPA because I had so many 1099s and who knows what not because I entrusted my modest retirement savings to a financial service for safe management. I wanted to pay my fair tax and not a penny more and I certainly did NOT want to evoke the ire of the IRS. TurboTax helped me meet both goals without the service of the CPA and cost a bundle less to do it. That means I did not make a charitable contribution to the IRS by paying more taxes than required and it cost me less to be honest, fair, and frugal..
What's great about it: Ability to transfer data from multiple financial institutions
What's not so great: Not all financial institutions provide e service (not the fault of TurboTax)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Program
on March 10, 2014
Posted by: DolphinVentures
With TurboTax you don't need to hire a tax pro any longer.
What's great about it: It's quick and easy.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent product and customer service
on March 10, 2014
Posted by: EricWolff
Excellent product and customer service. Been using your product since 2007.
What's great about it: Excellent product and customer service
What's not so great: had issue being able to pay for state filing, but support got me right through it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
my taxes
on March 10, 2014
Posted by: jerlyn
I have been using turbo tax for many years and will continue to in years to come.
What's great about it: ease
Written by a customer while visiting turbotax.intuit.com