When doing the final check on Federal it said I had 12 errors to go through. I started to go through them and it asked for information on Property 4, 5 and 6. Had no idea what property 4, 5 and 6 meant. When I went back and tried again, there was no message of any errors.
What's great about it: Easy to use for the most part
If you can read and follow instructions, it's the best and easiest way to do it and it doesn't take long. I've been using it for the last 4 years and I never had any problem.
What's great about it: Easy to follow and it guides you every step of the way. It helps you find ways to get the refunds you need.
E-filing federal and not e-filing state (because of cost) is confusing. The program does not want to let go of e-filing state return. I was not sure when my federal return was filed or if it was. Also, the signature routine is hard to follow.
What's great about it: All categories are automatically included
What's not so great: e-filing is complicated and not straight forward