Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Happy with first return
on March 10, 2014
Posted by: Timothyjmcc
I have used TurboTax for decades. My wife has a business and has our taxes done professionally but I still do my two daughters' taxes. I have completed the younger's taxes and still need a form for the older's.
What's great about it: I got through fairly quickly and had little difficulty.
I have been using Turbo Tax for at least 10 years and have seen it become better every year. It has become so eay to use that if you can read and have a basic understanding of taxes, you will actually enjoy watcing your refund grow as you complete the process. Turbo tax will walk you through the process but it really helps if you have a basic understanding of IRS definitions and phrases. If you have a tax situation that is complicated do your tax homework before you start TT for your best return possible.
Over all, Turbo Tax is a very good program. One should not have to purchase the Premier Turbo Tax program to complete Form 8453. Good instructions should be included in the Deluxe program.
What's great about it: Transfer of prior year's return to current return
What's not so great: Unclear instructions for handling Form 8453. Turbo Tax added four zeros to dollar amounts with dollars and cents.
shouldn't have to sign on site to use credit card as i can not always remember my Id and Pin then I,m told that because wrong entries my account is locked up. I'm trying to finish a tax return! This needs to be reviewed. Thanks
What's great about it: good and fair, used the system for last 5 years
What's not so great: system trying to pay by credit card
This program came to our rescue. Last year we used a professional but felt all the available deductions where not considered. This year we used Turbo and we felt much more confident with our results. It was very easy to fill in the tax forms required, and helped us understand our entries.
What's great about it: The questions asked where very helpful in making sure info was entered in the correct spot
What's not so great: When entered answer in START sections it returned to the top of the page rather than to the next item
This is my 10th year using Turbo Tax for filing my Federal Income Taxes. That's a statement in it self as well as a testament to their tailored programs you can opt for as your employment status changes. I have used their Basic, Premier, and Home and Business software packages over the years. And it only gets better .. year after year. It takes the leg work out of filing as the programs are continuously updated as the tax laws change. Importing prior year's data is awesome! The ability to look back three years of returns is luxury ... all in one place. The automatic renewal option removes the rush to purchase the program at your local retailer who may be sold out by the time you are ready to purchase it. Their customer service staff are blue chip beyond you wildest imagination. I am a very satisfied user and customer.
What's great about it: Easy to Follow, Minimal Time to Complete, Thorough
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)