We have been using Turbo Tax now for several years. It seems to get easier each year. We have not had any problems at all doing our taxes with Turbo Tax. Turbo Tax had made it possible for us to do our own taxes. They take you step by step. Also there is help is you need it. We will continue to use Turbo Tax. Thanks for such a great program! Millard & Cheryl
The voucher for my payment was not available in the PDF forms.
On one of the review steps during the process the program asked for the amount from Schedule A Line 5 of the 20012 federal return. When this value was entered my Tax liability went up $57. I could never find where this amount was used in determining my tax and none of the forms and work sheets had this value on them. I could find no errors in any of the entries in the tax forms so I E filed. Looking for what the entry was for caused some delays in completion of my Taxes
What's great about it: gemerally works good
What's not so great: The program indicated after E filing a voucher for my payment due April 15 but this never happened.
The last time I had a CPA do my return I had nothing but trouble. I actually had to go to the IRS and Franchise tax boards to prove a deduction that he would not let me take. Since then I have not used anything but TurboTax (over 50 years) in those days the program went under the Quicken name. But in all those years I have never had any kind of problem. The program has only continued to improve year after year. Keep up the good work.
What's great about it: I like that all forms are automatically used as necessary
Would recommend a bookmark feature, to be able to return to an area that you would like to review or that you know you might be changing later. In my case I only had a couple hours a week to work on taxes so sometimes I couldn't remember where I needed to go to enter information which resulted in me running through several modules unnecessarily. Wasted time.
What's great about it: Very thorough. Easy to use.
What's not so great: Sometimes difficult to find certain areas if you needed to change something.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)