Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Glad to be done for another year!
on March 9, 2014
Posted by: CycloneSteve
TurboTax makes my tax prep a quick, easy process. I've always prepared my own tax return; this product makes it a lot easier, faster, and takes the guesswork out of interpreting the often contorted IRS instructions we've all read for so many years. Importing the previous year's return makes it even more efficient.
What's great about it: Fast & furious
What's not so great: Why the charge for the state e-filing?
I constantly get error at Review > Analysis. I checked several times but the software did not flag where the problem is and I did not find any problem.
Since age 14, I have been preparing my own income tax returns, including all calculations. At age 78, I still do them, but for the past 25 years or so, I've enjoyed the assistance of TurboTax. It's been a pleasure to let the software do the math. The product is truly helpful.
What's great about it: Enables taxpayers to complete their own returns.
What's not so great: Still, it's time consuming, and there are indeed some confusing sections.
I am an accountant at a CPA firm, but I have used TurboTax for many years (since 1998?), and I will continue to stick with TT over our professional software at the firm. The data input is easy and the calculations are accurate (I've compared TT to my firm's software ;). The federal return is spot-on. The Mississippi state return is a little disappointing due to the lack of an e-file version of the form that calculates your underpayment penalty, and the inability to have your tax due auto-drafted from your bank account on April 15. This could be due to some Mississippi Dept of Revenue restrictions on TT, although our firm's professional software does provide e-file & auto-draft. All said, TurboTax is still an outstanding tax program for almost anyone to file their own taxes, and it's a lot more affordable than a CPA!
What's great about it: Federal return was thorough & accurate
What's not so great: Mississippi state return lacked key form
Not only do I like the itemized nature and specifics covered overall, I really appreciate the detailed explanations when questions surfaced. The examples were outstanding, clear and concise and extremely helpful.
What's great about it: itemized deductions with great examples and clear instructions
What's not so great: Changing email at the end when I forgot my password / log-in was difficult (although to be honest that is my fault)
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I really enjoy using Turbo Tax Deluxe each year to prepare mine as well as my children's and family's returns. The program helps us out greatly and never lets me down. Thanks Turbo Tax.