Have used Turbo Tax for many years. Still very easy to use. Cashed in a 403(b) last year and really messed up my tax situation. TurboTax's easy to follow instructions and support team made it a breeze! Thank you Turbo Tax!!!
What's great about it: Easy to use for difficult transactions
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
I have paid a professional for several years to file my federal and state returns. It had been so long since I'd done my own taxes, I didn't really understand what was an allowable deduction and what to do with investments, etc. Using this program helped me learn for next year and made this year a snap! Thank you!! Great conversational dialogue throughout the process and easy to understand.
I have used TT in the past and then got away from it as it seemed to be too stressful to navigate. This year it went quicker and feel confident with our return.
What's great about it: Simple directions so you don'y miss out on any possible deductions
What's not so great: Had trouble making adjustment in donation section