the worst experience i've ever had with turbo tax. all kinds of confusing error messages and inadequate solutions. no customer service number to contact.
Over the years, I asked for help one time because the numbers didn't fit correctly (my mistake). The knowledgeable helper knew just what I did wrong and had the answer in minutes. Thanks Turbo Tax, CincyJoe
What's great about it: Been using TurboTax for over 20 years - never a problem
I was dreading doing the taxes with the addition of a baby last fall and FMLA but Turbo Tax guided me through it. This is my 2nd year using Turbo Tax and I am 100% positive that I will be using next year as well.
What's great about it: great explanations on terms/forms that I wasn't familiar with