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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
Had trouble this year.
on March 9, 2014
Posted by: JulieBug1949
It kept asking for info on a second W-2, of which there was none. I went "Back" and made sure that the no other W-2 was checked and it kept finding errors. I could not find a customer service number to call for tech support. VERY FRUSTRATING.Took much longer than in previous years :(
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy & fast
on March 9, 2014
Posted by: outlawjosi
This was the easiest by far of all tax returns that I have done in the past. Being able to see last years return with this year and how in comparison my income and expenses changed was by far the greatest thing to work with.
What's great about it: Calculating previous returns info
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 9, 2014
Posted by: MichelleNWI
Impressed on how easy this was to use.
What's great about it: Easy to use and asks questions the professionals didn't even ask previous years.
What's not so great: Have to pay extra for an additional state
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A no stress tax return
on March 9, 2014
Posted by: Walther
Only problem I had was I wanted my Federal tax credited to next year. I did not see how to do that. I will just do an estimated tax payment.
What's great about it: Fast
What's not so great: I liked it all
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great tool
on March 9, 2014
Posted by: RMDurham
GREAT SOFTWEAR IT ASK'S ALL THE RIGHT QUESTIONS AND DETAILS WHERE NECESARY.
What's great about it: Softwear made it easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy experience. Just follw the yellow brick road
on March 9, 2014
Posted by: twaplt
I have used Turbo tax forever and would never consider doing anything different.
What's great about it: user frieenly
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great experience
on March 9, 2014
Posted by: jisoo411
Overall the TurboTax experience is excellent. I've been using TurboTax for several years now and I keep coming back because it's easy to use, thorough, and quick. My only issue is when some forms which were required the previous year, were carried over and required (even though they weren't) to be filled out for the current year. Needed to go to the forums to get that question answered and how to remove them from the current year's returns, which was replied to within a day and resolved.
What's great about it: Ease of use, thorough, good support through forums
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Peace of Mind!
on March 9, 2014
Posted by: Nordictugger
Learned to have all my supporting documents in hand before starting...then, it all goes like clockwork....TT tells you which line holds the required #, pick it off and record it in TT's spot....that's all there is to it!!
What's great about it: easy to follow directions; no convoluted calculations by me
What's not so great: what was behind last year's #
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com