I have been a customer and user of your systems sense 1996 and don't appreciate or like the idea that you set up a third level to support stock activity. Previous versions supported this activity excellent with your two versions. I know the government makes changes yearly but that's life.
What's great about it: Ease of input
What's not so great: None relating using the system
I've used Turbo Tax for many years. Each year it just seems to get easier. I love the feeling of confidence that it is covering everything required and I am not missing something critical that is needed, which might have happened if I had done the return manually.
What's great about it: Confident that I wasn't missing anything on my return
What's not so great: The "help" answers weren't as clear as I would have liked.
Turbo Tax was introduced about 30 years ago. I've used it every year since with confidence and accuracy. You still have to report what must be reported, but the program will put it where it needs to go.
What's great about it: Allows for reviewing varying reporting options
What's not so great: Still costs to file state return: Probably a condition of the state.