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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
20 Years with Turbo Tax
on March 8, 2014
Posted by: VacBob
Score 4 out of 5
I could help with your programs, but my time is very valuable.
What's great about it: Trustworthy, Very Helpful, Comprehensive
What's not so great: Confusing: yearly changes of titles,catagories,names, etc
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on March 8, 2014
Posted by: Arlene25
Very easy to use. My only problem this year was trying to figure out how to contact some one from turbo tax with a question. It took longer then it really should have, but once I found out how my question was answered quickly.
What's great about it: Easy to use
What's not so great: Difficult to figure out how to get in contact with someone from turbo tax
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and Fast
on March 8, 2014
Posted by: KrazyKurt2
Gets the job done thoroughly and efficiently.
What's great about it: Quci, Fast, Accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013
on March 8, 2014
Posted by: MarkGLI
Pros and cons above sum it up. Very intuitively walks you through the process. Lets you go back in and make changes anywhere, but sometimes doing so, you have to go through a little too many steps. Maybe putting in a "done with edits" button in all windows? A thought.
What's great about it: excellently walks you through, and also lets you back in to edit
What's not so great: it re-ran optimization re college credit too many times, andsometimes going back in to make minor changes was tedious
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo was great
on March 8, 2014
Posted by: jjvfla
The product gives you a clear, clean set of pages. All of the step by step processes worked well and I had my taxes done in a few hours. A great product.
I did have one problem. Initially the program stated that the Schedule A information for computing sales tax was not available. After I did an update, it worked fine.
I did have one problem. Initially the program stated that the Schedule A information for computing sales tax was not available. After I did an update, it worked fine.
What's great about it: walked me through all of the required information. Made it easy.
What's not so great: A litle confusion with state sales tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good job!
on March 8, 2014
Posted by: Greshamite
Some windows have YES and NO "bullets" while other have short sentences you need to click on.
Also, can the YES or NO bullets be one the right side of window by the NEXT button? It's a hassle move the mouse back and forth and back and forth...
What's great about it: easy to understand
What's not so great: inconsistencies when requiring a YES or NO type response.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 8, 2014
Posted by: reallyreadytogo
thanks for the explanations, and easy walk through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 8, 2014
Posted by: MACD6918
Great step by step program. I feel confident my taxes were done correctly. Thank you TurboTax!
What's great about it: Love the software easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com