I have used Turbo Tax for many, many years and will never go to an accountant and pay astronomical fees. I keep my records organized throughout the year and it literally only takes me about 2 hours to complete both my Federal and State returns. If you haven't tried Turbo Tax yet, WHAT ARE YOU WAITING FOR! :-)
What's great about it: So Easy to Use!!!
What's not so great: Zero
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using TurboTax for the past 5 years and am very happy with it. TurboTax walks me through the process, asking me simple questions and telling me exactly what I need to complete my tax filing. It's easy and painless. Just like having a tax professional in my PC.
What's great about it: Easy, painless
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion)