Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
State taxes
on March 8, 2014
Posted by: MartyJL
W-2 was entered which included the state withholding (SDI, SUI, WFD and FLI). During the review process I was later asked to enter this info on a data form. Once I did this, it picked up the deduction twice on my Sch A. Once I found the error, it took a little while to figure out how to find the document to reverse the mistake. Similiar problem last year. Maybe time to try another software package next year.
What's not so great: doubled up on tax deductions, but I don't know how
Love to be able to import last years taxes and also import from Finance institutes to save time. I use Deluxe but I occasionally have a stock sale or options to report and wish Turbo Tax wouldn't push to upgrade - they are simple sells and simple accounting so I don't need the upgrade to report a single simple sell. For the most part, the reporting and filing are simple enough and then you e-file and are done!
What's great about it: Step by Step or choose what you want to work on
What's not so great: Some parts confusing - perhaps more because of law wording than Turbo Tax?
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
I have used TurboTax for almost a decade, every year to do my tax. I really enjoyed the experience and simplicity it takes to do my taxes. Thank you Turbo Tax! :)
What's great about it: Easy to use interface
What's not so great: Slow update
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Improvements could be made in the area of Canadian RRIP income. and Foreign taxes paid . I had to fill some areas in manually. It could be a problem if I had not been filing this type of forms for several years. All the other areas were easy to use.
This was a tax return for an individual who died in 2013. It was not unanticipated, and financial records, estate, etc. were in good order. Since this is an out-of-the-ordinary situation, I found the prompts/instructions a bit difficult to interpret. However, having used Turbo Tax for years, I realize this is due to this being an "exception" rather than the routine return. Ultimately, I was able to work through the program and filed with the confidence that the information is correct and that the return should be processed by IRS/Michigan with no problems anticipated.
What's great about it: Generally good flow, prompts, and basic information
What's not so great: A bit hard to find detail on unusual situations/circumstances
Takes all the stress out of doing your taxes. Easy process that gave me great confidence; not only was I getting the maximum refund, but more importantly my tax returns were accurate. I've trusted TurboTax for 8 years and will continue to do so.