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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
AWESOME! Smooth, easy filing
on March 7, 2014
Posted by: dothrakiriderz
Turbo Tax offers the same services as the tax preparation services, and cost substantially less. This do-it-yourself software allows you to Keep up the great work Turbo Tax, we will be back next year.
What's great about it: Simple questions to extract the correct information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2013 TurboTax Review
on March 7, 2014
Posted by: LadyMig
My family has used TurboTax for several years. However after this year I do not think we will use it again. After paying for the software to do our taxes I had to purchase internet service in order to use it. The forms were not included and I normally do not have internet service. This is frustrating because I do not like putting my computer or information on line. From now on I will find a different program to do my taxes where I do not have to put my personal computer or information in jepordy. Forcing people to go on line and purchase internet service just to use your product after paying for it is BAD BUSINESS! You have lost a very loyal customer.
What's not so great: Having to go on line to get forms after paying for software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 7, 2014
Posted by: tea22
Software worked very well and was easy to navigate.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 Turbo Tax - Very thorough!!
on March 7, 2014
Posted by: SandcastleSC
I have used Turbo Tax for years and am very comfortable that all of the pertinent questions are asked and calculations are correct. I can't imagine trying to do all of the work-sheets by hand!!
What's great about it: Carry forward of last year's information, Step by step OR forms view switching
What's not so great: In step by step, some keyed data is not retained and must be re-entered if you go back to re-check
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fun
on March 7, 2014
Posted by: gae1
I've used Turbo Tax for years - wouldn't do taxes any other way - you make it easy.
What's great about it: everything
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 7, 2014
Posted by: DSDe
Loading it onto my MAC was straightforward and quick. Each time it is opened it checks for updates and installs them efficiently. It imports from previous years. Instructions are clear from the start to electronic filing and printout. I would not do my own taxes without Turbo Tax!
What's great about it: Imports from previous year. Clear Instructions
What's not so great: Sometimes repeats information requests.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product - used for years!
on March 7, 2014
Posted by: DOES
You make it easy to do a tax return, even when you know little about the tax laws and requirements. The little blocks you can click on that explain why you need to input certain data help me understand the process too. I've used turbo tax for at least the past 15 years and have no problems or audits!
What's great about it: transfers over last years data
What's not so great: can't think of any...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 7, 2014
Posted by: raceray10
Feel OK with TT this year
What's great about it: Overall Good Experience
What's not so great: Satisfied
Written by a customer while visiting turbotax.intuit.com