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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
1099Q Handled Wrong
on March 6, 2014
Posted by: Steve3377
from Wisconsin
Handle 1099 Q wrong, amount reported should not be included in taxable income if the proceeds were used for qualified education expenses
What's great about it: Many things but the way the program mishandles 1099Q made me angry and unhappy
What's not so great: Program taxes income reported on 1099 Q from 529 plan even when the amount received was used for qualified ed expenses
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick refund even with a complex return
on March 6, 2014
Posted by: MissJacky
from South Jersey
I used to do taxes by hand - form after form. Even when I first started using tax software, I continued to "manually" enter my tax info. It took forever. Now my only time stealer is totalling my medical and office receipts. Love that a change to a schedule is automatically reflected throughout all of the forms. I cannot even imagine doing taxes without TurboTax Deluxe.
What's great about it: Good help topics, love the interview process
What's not so great: Wish I didn't have to do taxes!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 6, 2014
Posted by: Jaktheladd
from Williamsburg, VA
More reference to the prior years data would be useful.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Show me the money!
on March 6, 2014
Posted by: WayInTheWater
from Prince Georges County,MD
Turbo Tax hasn't failed us!
What's great about it: Reading every section to determine if I can be better prepared for the next tax year.
What's not so great: I couldn't deduct what we paid for the soft ware.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Payment Options
on March 6, 2014
Posted by: ClassicPianist
from Beach, ND
Customer service rep helped answer my questions in just a few minutes.
What's great about it: Nice to have EFT available
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GREAT and EASY!
on March 6, 2014
Posted by: jjpbutterfly
from Morrilton, Arkansas
It is a great product and I was able to get the Refund Processing Fee off, I just paid for the state e-file by my debit card. It was easy and I will be using this product for many years to come!
What's great about it: It was easy to use and wasn't confusing.
What's not so great: Refund Processing Fee
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program for an easy way to file.
on March 6, 2014
Posted by: dassah
from phoenix, az
I couldn't ask for an easier program. so worth my time answering all the questions.
What's great about it: very easy to go through each question it guides you through
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
couldn't be better
on March 6, 2014
Posted by: DedicatedEd
from Orlando, Florida
I tried to second guess Turbo Tax and screwed things up but your help personel fixed it quick and measy.
What's great about it: I screwed up and Turbo Tax help fixed my problem
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com