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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
3
on March 5, 2014
Posted by: KimDx
Bank account information should be asked for much sooner than you do. I manually entered this info since it appeared you forgot to ask for it.
You should not require the first state tax form prepared to be efiled. Your customers should be allowed to choose which state return they file electronically for free. Others may be filed on paper.
What's not so great: awkward software in places
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Good product needs improving
on March 5, 2014
Posted by: JoeD35
I paid for the Deluxe version that always contained the State as well. This year I had to pay extra for the state then saw a paper ad for a version of the Deluxe that contains both Fed & State.
Why 2 versions of the Deluxe software?????
What's great about it: easy to understand the questions
What's not so great: Difficult to print state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
NJ FLI
on March 5, 2014
Posted by: LLong2013
My experience was great except with Turbo Tax's handling of the NJ FLI tax. We had 3 separate W-2s, and each employer put this tax in a different location. When we put the information in as it is presented in the W-2s, Turbo Tax couldn't understand it. I spoke with my payroll HR person, and he showed me that NJ accepts it in these forms. However, Turbo Tax will tell you this isn't true. We didn't realize there was an issue until I was hitting the "Transmit e-file button" at the VERY end, and it was rejected. When we tried to move the data to where Turbo Tax says it should be, our refund numbers changed. I ended up having to redo my taxes all over again. Bottom Line - always put the FLI in Box 14 for Turbo Tax!
What's great about it: Very accurate and detailed explainations
What's not so great: Processing of NJ FLI
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty easy tax prep
on March 5, 2014
Posted by: haircutgirl
This is probably the 15th year I've used Turbo Tax. I like doing my own taxes as this helps me know what kinds of things I can do year long to help my tax status. It's very easy, and even after all these years, I still do the step by step method so I don't miss anything. It takes longer for me to gather my papers and add up my small business (I'm self-employed) expenses, than to pop them in the slots and get it finished.
What's great about it: Already had last years info so no need to retype the basics
What's not so great: Need better way of going directly to a page to make changes without doing step by step again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 5, 2014
Posted by: 12Brutus32
Format was easy to use, and I never became uncertain. You're doing well.
Bruce
Bruce
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Made It Through Comfortably
on March 5, 2014
Posted by: RickSni
Overall using Turbo Tax was a positive experience. I still was disappointed at the scare tactic sales pitch at the end of my return. (Especially when it did not apply to me in Florida!)
What's great about it: I liked all the prompts especially if I was not sure if I qualified for a deduction.
What's not so great: I sometimes still found it confusing to navigate and did not like the update that I was never notified of.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 5, 2014
Posted by: dispatch2
the last few years using turbotax has been a very good experience!
What's great about it: turbotax makes filing precise and easy!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was easy
on March 5, 2014
Posted by: Jam1Jam1
This was a great program. They couldn't have made it easier to file your taxes.
What's great about it: Easy download and easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com