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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
first time user took a little while but good
on March 5, 2014
Posted by: ADF1960
program walked me thru the proses made it easy
i will use turbo tax again
i will use turbo tax again
What's great about it: covered everything
What's not so great: had to go to help to print state
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
PA Return confusing
on March 5, 2014
Posted by: Bronxboynj
The Pennsylvania forms were challenging for my situation. I had hoped for a better explanation by TurboTax.
What's great about it: The Fed & NJ return was okay.
What's not so great: The PA filing forms were slightly confusing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used TurboTax for years
on March 5, 2014
Posted by: BarbieJoan
I have used TurboTax for many years. I once worked as a tax preparer. I have found the calculations very easy to use and accurate. The final check is very helpful. However, in 2013 my husband died and TurboTax did not let me file the proper form of HC required by the state of Massachusetts for him so I had to file by mail. The software claimed that I did not have to file an HC for him because he was deceased but the state requires me to do so and rejected my efile submission no matter how I changed form. I tried several times. I was charged to efile the state and hope that I can get a refund. However, I really like TurboTax and will continue to use the software in the future.
What's great about it: Turbo tax is very easy to use.
What's not so great: For the firstr time the software had an error
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Fantastic
on March 5, 2014
Posted by: Zmann1
I love how TT automatically saves the entire tax file doc in a pdf. It is a small, easy to read, common type of file and can be saved anywhere. Thx
What's great about it: How T.T. uses last year's info and imports it, how easy and clean.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Review of Tax Software
on March 5, 2014
Posted by: Zimmie2014
Will use again but do not ask me to signup for Advantage which is more expensive. No choice was given to just renew for next year with the deluxe version.
What's great about it: Fast, quick, and easy to navigate
What's not so great: Constant back to the start with the question on how I want to enter info; should be once answered, it should not be rptd
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to Use
on March 5, 2014
Posted by: JRMWarfare
While easy to use and far less stressful than dealing with an accountant, the program can be a bear if I make a mistake farther into the process and does not always allow a person to back up then return where they were before backing up (skips ahead of crucial portions).
What's great about it: Easy to Use; makes the process far less painful
What's not so great: Some issues with going back, and a real pain if you make a mistake
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on March 5, 2014
Posted by: DD16
I've use Turbo Tax for several years now and have always had great results. Very pleased and have told other of this product to use in compiling their taxes. Turbo Tax walks you through the process without any hitches!
What's great about it: Turbo Tax is concise, easy to follow and quick results
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
state filing fees not refunded when return rejecte
on March 5, 2014
Posted by: wiggy2
When i went to file my return it asked me to put spouse and myself in the same order as last year. my husband passed away last year and he was always first in our return. when i went to file online they were rejected because the social security department said his social security number was locked since he was deceased. since it was rejected why couldn't i get a refund of my state filing fees
What's not so great: cannot get filing fees back after rejection
Written by a customer while visiting turbotax.intuit.com