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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Excellent
on March 4, 2014
Posted by: MikelLooper
Made the job as quick and easy as possible to complete my return.
What's great about it: Easy to Use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Years of Service
on March 4, 2014
Posted by: REMLJM
Turbo Tax along with Deduct It make it easy to file taxes...
What's great about it: Turbo Tax makes it safe and easy to file taxes...
What's not so great: Sometimes Turbo Tax changes format from year to year which is uncomfortable...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing in early March rather than mid-April !!
on March 4, 2014
Posted by: charless03
Overall a great program... and will likely use again in CY2015 (for CY2014).
Comparisons to previous years was insufficient, as import of *.t12 file did not appear to be complete/accurate, and program did not offer to import other (prior) years of returns (i.e. *.t11 and *.t10) for a history.
What's great about it: Very helpful and easy to follow along
What's not so great: Program seemed to struggle with import of my 2012 HRBlock TaxCut file
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Attention to Details!
on March 4, 2014
Posted by: 1babygirl
I have used this product for several years now. I am always pleased that immediately my information is extracted from the previous year's return. It is also refreshing that the questions are detailed and methodical to help insure all possible information for income and deductions are presented. The language is simply enough that you don't have to scratch your head to understand. If you need additional prompts or clarification that is available as well. It is also good to know that there is an online community to help as well. I'm not savvy when it comes to technology, but I am very comfortable using Turbo Tax. If I can use it, anyone can.
What's great about it: Questioning process.
What's not so great: Nothing immediately comes to mind.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too much filler
on March 4, 2014
Posted by: KP57
User friendly, but too much "friendly filler" which is VERY time consuming. We live in a state which does NOT have a state income tax, but get shamelessly bombarded with requests to do our "state taxes" (the program "knows" that), and takes many clicks to but the issue to bed. The same story with "audit protection", one "NO" click should be sufficient. But again, multiple "NO" clicks. I've used Turbo Tax for years now, they do a lot of things right. But the time to get through the tax prep. is doubled due to the "chafe". I recommend the program, but you "really" need to be in a good mood, to start your "experience".
What's great about it: Easy of Use
What's not so great: Takes up too much time with redundancy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great!
on March 4, 2014
Posted by: mac15
Year after year same great experience. Fast, easy.
What's great about it: Well Organized
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Review '13
on March 4, 2014
Posted by: Jazznupe27
The best tax program out there and it continues to improve over the years. One couldn't ask for more in a "self-prepared" form.
What's great about it: Easy 2 follow directions, logical, full of explanations
What's not so great: You must be somewhat aware of the process itself
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Does the job efficiently
on March 4, 2014
Posted by: songman3
I have used Turbo Tax for many years. I have confidence in the results and it sure seems to maximize my refund.
What's great about it: Walked me through all the steps and gave me confidence that all was covered.
What's not so great: Question about a qualified or not qualified pension was confusing
Written by a customer while visiting turbotax.intuit.com