Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
TurboTax always performs
on March 4, 2014
Posted by: Thebigmick
I have been using TurboTax for about 8 years now since another national chain messed up my taxes pretty bad. The chain had me doing all sorts of crazy things to get extra deductions but never explained their impact. With TurboTax I am in control of my tax return and can report an accurate accounting of my financials. The deduction reminders and the guided walk thrus were more than enough for me to get the return I was hoping for. I am risk adverse when it comes to taxes and TurboTax has not let me down yet.
I thought it was tough to add deductions for a personal business. It would make sense that they are in the deductions area, but for some reason they were in the income area. I found myself combing through the sections a few times to find where to enter this info and I still don't feel confident about it. Everything else is great!
overall was good. It hung up one time and when I restarted the compute all my information was lost.
Did not install the state return the 1st time. Had to go back and reinstall the state tax and I think it was then that the software hung and ddi not move until had to restart and loos
I have used Turbo Tax for several years and very pleased with it. I'm not sure how, but it seems to get better every year. For a an average Joe that doesn't know a debit from credit it easy to use and very intuitive. Thanks Turbo Tax.
I really like Turbo Tax. I have used this soft wear for over 8 years o prepare my taxes and some of my family members as well. I highly recommend it to my family and friends.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have used TuboTax for many years. I have always felt comfortable and safe using this program. Using the e-file feature really does save time and, if you are going to get a refund, it does come sooner. This year, I felt that the program was made even easier than before. However, I also felt that a bit more explanatory information could have been included especially about the phasing out personal exemptions, which I experienced. I anticipate using TurboTax next year as well. I highly doubt that I will ever switch to another brand of tax software, even if it is less expensive.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
When I started using Turbotax many years ago I was a liitle apprehensive but that soon faded and never happened again. Completely trustworthy and more efficient beyond belief. You've just got to try it !