Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
very buggy--
on March 4, 2014
Posted by: says1
errors disappeared when I ran first review that required an update of the sw--should have been asked if I wanted to update when I initially installed it.
had strange forms that were not needed that showed up ONLY in the efile version. was afraid to efile since could not control what was included.
editing entries was extremely difficult.
could not print the efile version even tho I checked that I was efiling--it was then that I decided not to efile at all.
Have used Turbo Tax in the past without any of these problems. This year was just an awful experience
Overall Turbo Tax is fantastic. Sometimes in the error check when the errors are show and a fix is needed it is difficult to understand what the needed fix is and exactly how to enter it. But I have always eventually been able to get where I need and to fix the problems.
I have been using Turbo Tax for years. It is so easy to do not only mine and my spouse's taxes, but also our son's taxes. I rarely have to do much research. It is all there.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
I've used Turbo Tax for many years now and I have yet to be disappointed with the results. Everything is step-by-step and easy to follow and I ALWAYS gezt the maximum tax refund.