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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Worst Year ever
on March 4, 2014
Posted by: CliffHoffman
I've been using TurboTax since it stated and this is the first year I had major problems. I was unable to download the required updates to finish my return. Nowhere on the web site was there a place to get help with my problem. I had to reinstall the software.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 4, 2014
Posted by: mpax
I cannot tell status of return or if filled. Robo Person says no,
paper work says yes. Most confusing!!!!!!!!!!!!!
paper work says yes. Most confusing!!!!!!!!!!!!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Why go anywhere else?
on March 4, 2014
Posted by: SheChef
I can't imagine doing my taxes any other way than with Turbo-Tax. I'm confident that everything is always correct, even with tax changes every year. Turbo Tax puts my mind at ease.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Safe and Easy!
on March 4, 2014
Posted by: cocobean
I like the fact that you can go back and re-read information. I like that it shows you everything you just entered. It does all the math which is something I just do not like to do!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy To Use
on March 4, 2014
Posted by: tommiegeorge
Ialways look forward to completing my yearly tax return. It's very easy using the Turbo Tax program. This was the first year I was able to encourage my wife to participate in the tax preparation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Better than last year
on March 4, 2014
Posted by: dirtyfingers
Had trouble printing the tax documents for my files. Steered into buying adobe software, which I still don 't know was necessary. Note a lot of folks on line were having similar problems. Turbo is a great idea but one does encounter insurmountable glitches unless you are a computer wizard.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 4, 2014
Posted by: Jameslinda
Love Turbo TAX. Have used it for 2012 and 2013. So simple!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Challenging and impossible to print
on March 4, 2014
Posted by: Edwardhadproble
This is the first year that I have not used a CPA in years. After this experience it is the last year that I will not use a CPA. I do not recommend this product.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com