Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
on March 4, 2014
Posted by: EGrayson
I have used Turbo Tax for years. This year was another good experience with the exception of when I was purchasing Turbo Tax. I wanted a CD which I've always received and I could not accomplish during the purchase process. With no telephone contact number I failed to get my CD and I was not happy about that. You need to give us a telephone number for support even if you limited it to people that are over 78 like myself.
As always, TURBOTAX turns out to be easy to use. The Tax system is a maze and I can use all the help I can get. The only problem I have at this point in my life (I stopped itemizing) is the importation of data. That is a problem by itself with FIRST COMMAND FINANCIAL. I discovered that TURBOTAX will let me import the same data twice without warning. This is something to guard against.
Received $6500 in honoraria, had a LOT of difficulty reporting this income on the right line. Is it business income? Am I self-employes, or is it miscellaneous income. Got caught in and endless loop at one point trying to report misc. income. Tried reporting it as business income and at one point got stuck in the home office, use of car, etc which was not worth going thru. Went to e-file as I needed my refund quickly but e-filing was not accepted even tho I went thru the TurboTax review and checking process several times. A major headache this year.