Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Tried and True
on March 3, 2014
Posted by: JCMcCoy
Few things in life are as arduous as preparing taxes or as helpful as TurboTax. I've been a user for over 10 years now. Through starting a business, buying a home, getting married, having children, closing a business, buying another home, going back to school, changing careers, I've been through it all and TurboTax has handled all of these situations with remarkable ease and simplicity. Year after year, no matter what life brings, I'm confident at tax time because of TurboTax.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
As usual, taxes are easy when using Turbo Tax. However, this year I did have several issues with the software not loading onto my computer. I would have to shut down and restart to get the software to load. Sometime more than once. Not sure if it is my computer or what. Never had an issue in the past.
This is the 4th year in a row I have used this product and I am very happy to continue doing so. Great value for money especially if your returns are like mine - uncomplicated.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
I have been using Turbo Tax for since 2000 and each year it becomes easier and easier to do my taxes. Turbo Tax stays up to date on Tax changes and the Help feature is great. Whether it’s the online self-help or the live interaction assistance, I have always had my question answer quickly.
I used to be a tax preparer and TurboTax performs as well as the tax professional software that the firm I worked for used. The walkthrough guidance provided can be a little annoying if you know what you are doing but I was able to easily jump right into the forms and go through it that way. After I finished I let TurboTax run me through the usual review which was as thorough as the user allows and give you a nice snapshot of areas you might have missed. I would definitely recommend this to rookies and pros alike as it is friendly for the inexperienced and easy to use if you know your way around.
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
We had a complicated return this year (self employed, home office, foreign adoption) and Turbo Tax had all the answers or told us where to find the answers.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Has problems pulling the correct information from W-2 for RITA, city income tax. Several years in a row has pulled in the information for the Local School District Tax, this year it would not allow me to edit to fix error. This needs fixed!!