Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
1
Disappointed
on March 3, 2014
Posted by: GreenOne
This is the worst turbo-tax ever! Well, since 2007 or so: On a Mac: -Didn't pull in data from last year, even though I used Turbo Tax 2012 to do those taxes...on the same computer! -Took extra long to transmit the e-file -Explanations for Health Savings account didn't help. -Will look for an alternative to Turbo Tax in 2015...can it be worse?
For repeat customers, there should be an up-date version that you could purchase for the previous year instead of having to buy a new copy each year. I would like to see less copies of free federal e-file and include a free state-efile.
After about 10 years using Turbotax I am considering switching to another product because of a second or third year of glitches with your product. This year I was unable to transmit an electronic return. Your software suggested I search for updates. I searched again and again there were none but the returns (Fed and NJ) would not transmit. Very frustrated and disappointed.
And now another problem: We're sorry but we encountered the following issue(s):
Your nickname has already been taken by another reviewer. Please choose a different one. I have entered 4 names and none work so far. Its a nickname, please figure it out!
We added a vacation home and investment in 2013. Data imported from Quicken was accurate, I checked it! They did require me to upgrade from 2011, which is somewhat of an annoyance.