Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Smooth Operation
on March 3, 2014
Posted by: Buffalo58
Thorough and complete. Made my filing in two states very easy. Although I did not need the service this year, it is reassuring to know that there is someone to call at Turbo Tax if I have problems.
I would have given TourboTax 5 stars but I found it hard to print out forms for my personal records ( I filed electronically ). Also, I find that you keep changing the way TurboTax flows. It was easier in previous versions to go back and forth between federal and state forms. All and all, I did not find this years turbotax as user friendly as previous versions. It still is better than your competition, but I would like to see you be consistent from year to year as to how TurboTax operates.
The best feature is the import from the previous year. The next best feature is the import of W-2 forms. I wish all employers offered that.
As my children became adults, I had them use Turbo Tax right from the start to file. They needed me to teach them about taxes, terminology, etc., but it was nice that Turbo Tax handled all the math and copying figures from one form to another. That frustration and source of error was not part of the process of learning how to file, and they enjoyed the experience.
One drawback that annoys me each year is the fact that there is no free option for filing my PA state taxes. Pennsylvania offers free online filing, but I would have to type everything all over again. I should be able to export my Turbo Tax PA file straight to my state's web site.
Turbo Tax asked all of the right questions in all of the right catagories, some of which I didn't expect. The ease of completing and filing my return was worth the expense. Thanks!