I've used TurboTax for my taxes for years now and I can't imagine doing them any other way. I like how I can look up things if I have questions and that it walks me through everything.
Overall, taxes are hard work, Turbo Tax does make this job much easier, it offers assistance when you do not understand the reasoning behind the tax law, which I used quite a bit. Some forms were not user friendly, when it came to Donations, and sales tax, but I muddle through it. I did like the feature of calculating what donated items were worth, a great addition to the program. Its good to know we have you to assist us with taxes every year! Keep up the great work.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
I have used TurboTax for years and find it intuitive, comprehensive and easy to use. However, this year when I had problems with printing (I think an Adobe compatibility problem) and was switched to TurboTax, I signed in and all I could get were efforts to sell me TurboTax. Frustrating.
I've been using Turbo Tax since 2010. I really enjoy using this product. My only problem this year is that I was unable to transfer information from the 2012 return.
Hopefully, I will not have the same problem next year