Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Tax's made easy
on March 2, 2014
Posted by: jurive
I have used Turbo Tax for a number of years. Why pay big bucks to have your taxes done when Turbo Tax makes is so easy to use. You just have to pay attention to the questions asked to make sure you fill it out accurately.
I have used Turbotax since I have had a home computer. As my family has grown and our income and resources have grown, Turbotax has gown too. It has become even more user friendly and even when there are small glitches it took only 3 minutes to find the answer and resolve the issue. Great program and I trust Turbotax.
Using Turbo Tax to complete my 2013 taxes was a straightforward and easy process. As long as you have your documents in hand, you just step through the various sections. For those more knowledgeable, you can skip any sections in part or in whole.
Inputing the information was very easy. Program made sure I got all the deductions I could use. But, when I tried to efile, I got an error telling me it could not validate, and therefore, I needed to update the software. BUT, when I tried to update...the program kept telling me that there were no updates available.
Had to remove all old files from 4 previous years, then delete everything but the application program file. Then clear the trash! Then, and only then, would the program validate and send my return.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
My taxes are rather simple, so Turbo works great for me. It provides a simple, easy and quick way to process my tax information in a very non confusing way. Since I use Turbo in the past, my information is easy to transfer over and if I need to look up old information on any past tax returns, I can. Couldn't use the picture portion in the review.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
After more than 20 years of using Turbo Tax you always wonder how they can keep making it better, but each and every year they do. With all the info stored for the previous year, you can really get your taxes done in an afternoon if you have all your documents ready. My only grip this year is when I uploaded the software it did not look for software updates automatically like it has in the past. I had to go search for the update so I could finish a section on state tax. It was still easy to do, but an auto update would be the icing on the cake. Keep up the great work and we'll see you next year, JR.