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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Easy to understand, easy to read, great support
on March 2, 2014
Posted by: Jhansen1667
Where it asks, "enter zero, if zero" I would make it a little more clear, "If the same, enter the same number or edit if different."
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes: Not Complicated
on March 2, 2014
Posted by: CPearl1
Turbo Tax makes is so easy to use the first year and even easier in the following years because it uses the prior year's information. For folks like myself, that information is largely the same each year and therefore, I have a lot less typing!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best ever
on March 2, 2014
Posted by: Chris0102
Loved the program. Have been using it for years and it just keeps getting easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy Refund done!
on March 2, 2014
Posted by: mdg1234
Always easy to use and I love how it remembers my information each year and carries it over.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as Pie!
on March 2, 2014
Posted by: SMG59
I have been using TurboTax for about five years now, and the process couldn't be easier. It walks me step by step through the filing process, with great help along the way if you want more detail about any particular area or why things calculated the way they did. It got me through all my kids in college, with appropriate credits applied along the way. Now that my taxes are simpler, I was able to complete the entire process within an hour this year - what a pleasure!
The only issue I encountered for the first time this year was a glitch with the software that told me I had to apply updates before e-filing but when I checked for updates there were none. A reboot of my PC solved the problem and I was able to e-file without incident.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 2, 2014
Posted by: FloridaFrench
Over the years, I have learned to trust TurboTax to do me right. I continue to think that after this session.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
was real fast
on March 2, 2014
Posted by: llsalt
have no complaints
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Your computer does not meet the requirements
on March 2, 2014
Posted by: Commartist
When I first tried to install, I got the message your system does not meet the minimum requirements. I am tech savvy enough to go to intuit help and search through the FAQ. One suggestion was to update the antivirus software and it might work. THAT is what the message should indicate so the user has a clue what to change. I use Avast and have it set for auto updates. When I ran a check, there was a new version out which I installed and then TurboTax loaded OK. I don't know the rationale for Turbotax being inoperable, but it really started me off on the wrong foot for the first time since '95 or '96 versions when I began using Turbotax. Fix it or present a message to indicate the solution. New users will likely just bail and return the product. Just sayin'
Written by a customer while visiting turbotax.intuit.com