Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Love Turbo Tax
on March 2, 2014
Posted by: Patty207
I love how Turbo tax pulls in last years info. The first year was stressful with the learning curve and manual errors. This year was such a breeze. I love e-filing and auto deposit. I truly believe I get more $$ back using turbo tax since my tax preparer did not ask nearly as many questions and I sure I missed out on a LOT of deductions I was entitled to.
I installed the software and began stepping through the phases of the process immediately. If you follow the guidance of the Turbo-tax software instead of exploring the tax preparation options on your own the process of completing your tax return return is greatly simplified.
There were two sections where the government had not finished there documents by the time my version of Turbo-tax shipped and when I got to that point I was notified by the software about the Federal governments incomplete information. That is the good news. In times past I would get a popup when using Turbo-tax asking me if I wanted to update the software. I did not get this option on installing the software this year. I always update the software before I begin using the software. I want that feature back next year. I still give Turbo-tax two thumbs up.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
I've been using TurboTax for about 25 years and have yet had a problem with it. They're always quick with updates and always help to correct inconsistencies or errors. I plan to continue.
As usual the Federal return process went smooth. I can't say the same for the NJ state program. The program does not understand how to handle the differences between Fed and State income exclusions. It does not handle taxes paid to other states or municipalities, like Philadelphia well at all. I had to look up a lot of things on the NJ state web site and enter things manually into the forms.
Since I started purchasing TurboTax I feel totally confident in the program to find my best deductions and correct filing needs. From buying and selling houses and having my own business to downsizing it, TurboTax has always got the tax end covered.