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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown 57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
on March 2, 2014
Posted by: ljewells13
The glitch was that it stated an update was needed to the program, but there was nothing to update. It wouldn't let me file until I shut down the computer and restarted the program again. It was frustrating. Everything else was great about the e-filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes/Refunds That Are Dependable
on March 2, 2014
Posted by: Saltybeard
from Babylon, NY
I have been using TurboTax for years and have never had my returns questioned yet I also don't feel like I'm leaving money on the table. Almost all my questions are answered in the step by step help pop ups.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great again.
on March 2, 2014
Posted by: Btheborg
from Naples, FL
Been using Turbo Tax for years and would not use anything else. I tried once a few years ago and the refund was $600 lower with the other product. It's the best.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Took forever to transmit return
on March 2, 2014
Posted by: Frustrated15x
from Massachusetts
Would not transmit completed return. Kept getting message that I needed to update. Every time I tried to update I got a message saying: "No tax form updates at this time." Kept trying to update..saved...went back in...kept at it. After several tries, gave up.This was extremely frustrating. Message said that if it didn't work I should print and mail return (after giving credit card info for State tax return). Just got out of computer completely for a while. Next time even after trying to update (as requested) there were no updates to be had, but the transmission finally went through. First time using TurboTax that this happened.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 2, 2014
Posted by: reallyrocco
from Raleign, NC
I am not smart about this sort of thing...I'm glad there are people out there who are...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 TurboTax Deluxe
on March 2, 2014
Posted by: dcjharley
from Lawrenceburg, IN
I have been using this product for several years and have always found it to be very easy to use, thorough and great for providing all of the details and worksheets needed for the return. Please keep up the great job!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
ok but hard time at the end
on March 2, 2014
Posted by: nothappy12356
I would give 2 of 5, too many problems at the end trying to file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Automatic high price
on March 2, 2014
Posted by: EaglesDad
from Pittsburgh, PA
It's great that each years information keeps moving along with you electronically. The actual tax preparation is solid and reliable
Years ago the automatic renewal price was a low price and there were useful freebies, not just Quicken every year. I forgot to cancel it so I paid twice as much as they offer it through some of their resellers.
Years ago the automatic renewal price was a low price and there were useful freebies, not just Quicken every year. I forgot to cancel it so I paid twice as much as they offer it through some of their resellers.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com