I like the verification questions to ensure the right data has been entered. I did not like that the return was ready for filing but there still was the State Sales Tax issue to be resolved. (I had to research the Turbobase website for previous questions asked. The answer was to perform an update. This update took about 7 minutes.) Overall, I am quite satisfied with Turbotax.
I made an error and accidently upgraded to premier filing. Turbotax staff was great with their assistance in helping me use the product right for me and getting a refund on the product!
Tax return went smoothly. Q/A Help pointed to the work-around for the one form I had that was not directly supported. I did not use import functionality, as I found it easier to manually enter the data.
I've used Turbo tax for upward of 10 years. This was my 1st time using TT Deluxe. In the past I've used TT Basic for Federal & filed my IL tax on the state of IL on-line web site. The 19.99 I had to pay you is an expense I won't be making next year. You don't state anywhere, until the end, that I will incur either a 19.99 or 29.99 charge. I'm unhappy with this...Also, my entries on TT Basic was simpler than on TT Deluxe . I had to reorganize my data for entry into TT Deluxe.