Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
4
Very good
on March 2, 2014
Posted by: DannyBuoy
Overall I love this product and use every year. Two nit picks:
1. When uploading TXF files, you do not yet have the option to import all files simultaneously, so you have to enter one, then go back, click through several links, then enter the second, etc. I have five such files to import, and there's got to be an easier way than this.
2. When doing the State tax file, if you're in a RITA municipality, I can't find a way to tell the state form that I've already filed my RITA taxes and don't need to fill out the whole RITA form within the state form.
Other than that, great product.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
could not e-file. this was one of the main reasons for using turbo tax. tried all of the help selections. got nowhere. now I have to pay postage, and addition to my fee, and rely on "snail mail"
This year I hit it in the Massachusetts Income Tax Form 1, Line 4, Taxable Pensions and Annuities. Turbo Tax gave me a screen that looked for all past distributions. I could not re-construct this information so I left it blank and continued. Not having an error message I assumed it caused no problem. I could not find a reference to this in the printed instructions. What was Turbo Tax looking for? Maybe I missed something.
Used Turbo Tax for years. Love it. Husband collected Soc Sec for the first time - was worried about the changes to our tax situation. Turbo Tax handled it.
I have used both turbotax and tax preparers. Turbo tax is better. The year I used the preparer I ended up having to pay additional money - he entered deductions that I wasn't sure about but he said claim them. The deductions ended up not being accepted. What was interesting is I also used turbotax that year, and if I had gone with that I would have had no issues.
Turbotax walks you through each step and the explanations are easy to understand.
The one drawback was the help forum -- the turbox tax response is buried in with all the other comments - so I had to read 10 other responses before I saw it. I would like to either see the turboxtax member answer at the top or have an option to go directly to turbotax response.
I have used TurboTax for MANY years and I have always been happy with it. I noticed a few further improvements this year, for example, in entering charitable contributions. My single complaint is that the VT state return has a glitch in the interface when dealing with tax-free income that comes from more than one state. Also the VT return does not provide the same level of help as does the Federal Return. But I am a satisfied customer and will continue to use TurboTax.