Customer Reviews Collected from turbotax.intuit.com
TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Average Customer Rating:
4.6
Rating breakdown57,942 reviews
5 Stars
40,011
4 Stars
13,164
3 Stars
2,704
2 Stars
1,150
1 Star
913
Customer Reviews for TurboTax Deluxe Federal + E-File 2013 - Mac/Windows
Customer Rating
5
Seniors Success!
on March 2, 2014
Posted by: Dick07753
We've recently moved to a continuing care community so you can tell we're not youngsters. We've been using Turbo Tax for at least a decade and it just seems to be improving with age...just like us! Our income is a mixture of social security, pensions,and investment income. All handled quite nicely with the import-data feature. This year we also had a house sale, and that was also handled seamlessly. We've auto-filed (Federal and State) so all that's left is waiting for the refunds to show up in our checking account.
I have used TT for many years and this is definitely a step backwards. The review totals don't show spousal support, even though it shows up on the forms. The system doesn't remind you of final forms that need to be mailed in for divorced couples. If I hadn't had to do it in past years I would have had no idea I needed to do it this year. Overall I am disappointed.
Everything was fine except that it copied last years state tax refund incorrectly. I looked in the help pages and found others had the same problem. I took the time to scan my entire computer for the value that it posted to my 2013 returns and it didn't exist anywhere. I posted this info and several others have the same problem. It seems that this problem is being ignored.
I have been using Turbo Tax to file my own taxes for the past 10 years. It is really easy to use and it makes tax preparation so easy and convenient to do.